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Case study

A State-of-the-art Video Chat Platform for Web and Mobile

Technologies Used

Java, Groovy, Grails, JavaScript, Apache HTTP Server, Apache Tomcat, MySQL, OAuth, OpenTok, iOS

Project Overview

A WebRTC-based web and mobile video chat platform designed to boost client engagement and sales on eCommerce websites.

The platform integrates into any site by means of a special call button, making instant face-to-face communication just a click away.

On the backend, the system offers intuitive user and account management, as well as secure payment integration. In addition, the software provides advanced yet easy to use call recording and stat collection features. By presenting the business owner with a complete set of analyzable data, the platform offers valuable insight into user behaviors.

The system seamlessly operates on all the major OSs and includes a dedicated iOS app to ensure a first-class experience for Apple users.

Currently, the customer is collecting market feedback regarding the system and planning the next project phase that will bring more improvements in terms of analytics, performance, and UX.

Time frame
10 months
Effort
14 man-months